My PostOpPal (“we,” “us,” “our”) is committed to protecting the privacy and security of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services (collectively, the “App”).

By using the App, you consent to the practices described below.

1. Information We Collect

a. Personal Information

When you register and use the App, we may collect:

• Full name
• Date of birth
• Email address
• Password (encrypted)
• User type (Patient or Provider)

b. Health-Related Data

If you are a patient user, we may collect:

• Drain output volume
• Output characteristics (color, texture, etc.)
• Photos or notes you upload
• Selected drain type
• Communication between you and your provider if applicable

c. Technical Information

We may also collect:

• IP address
• Device type and OS version
• App usage data and analytics (non-identifiable)

2. How We Use Your Information

We use your information to:

• Operate and maintain the App
• Enable logging and visual tracking of output
• Facilitate communication between patients and providers
• Send notifications and updates related to your account
• Improve user experience and enhance safety
• Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell or share your personal data to third parties for marketing purposes.

We may share data only in the following cases:

• With your healthcare provider (if you link your account)
• With service providers that help us operate the App (e.g., secure cloud storage), under strict confidentiality agreements
• If required by law or to protect the rights, safety, or integrity of My PostOpPal and its users

4. Data Security

We implement administrative, technical, and physical safeguards to protect your information. This includes:

• Encrypted data transmission (HTTPS)
• Role-based access controls
• Secure authentication and storage

However, no system can be 100% secure. You are responsible for keeping your password confidential and monitoring your account activity.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Withdraw consent for processing
• Request a copy of your data

To exercise your rights, contact us at support@mypostoppal.com

6. Data Retention

We retain your data as long as your account is active or as needed to provide the service. You can request permanent deletion of your account and data at any time.

7. Children’s Privacy

The App is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted in the App or emailed to registered users. Your continued use of the App implies acceptance of any revisions.

9. Contact Us

If you have questions about this policy or your data, please contact:
Email : support@mypostoppal.com